The mandate of the MOHSS is derived from the Namibian Constitution Article 95 where the state is required to maintain the welfare of the people by putting in place legislation that seek to provide health care of the people and also to ensure social welfare for the people including the weak and vulnerable members of the society. The Constitution further calls upon the state to ensure that citizens have got the rights to fair and reasonable access to public facilities and services in accordance with law.The mandate is further derived from various government policies and legislations with regards to the protection of the health and welfare of the people of Namibia. The mandate of the Ministry of Health and Social Services is therefore the promotion and protection of the health of the Namibian people and the provision of quality social services.
The Ministry shall have an overall function to develop essential health careprogrammes based on PHC approach which is scientifically sound and socially acceptable based on standards and latest technology, universally accessible to individuals and families in the communities with their full participation and at a cost that the country can afford to maintain at every stage of the development in the spirit of self reliance and self determination. To provide information, advice and training communities to understand PHC approaches and its contribution to the health promotion and prevention of diseases and rehabilitation of those who are in need.
MOHSS, the leading provider of quality health care and social services.
To provide integrated affordable, accessible quality health care and social services responsive to the needs of the population
Confidentiality: We shall keep patient’s / clients information confidential and use it only for the purpose of treatment, unless legally obliged to do otherwise.
We are not to divulge information relating to clients or the organization to a third party without consent.
Empathy and caring: We strive to treat others as one would expect to be treated and provide care and support to clients as though they are members of our own families.
Transparency and Accountability: We strive to be truthful and open to our clients in all our endeavors.
Honesty, integrity and dignity: All patients/ clients shall be treated with respected at all times, have their values, culture, religion, and dignity respected at all times, shall be listened to, and heard, privacy shall be ensured during consultation, physical examination and treatment.As Ministry’s employees, we shall be truthful to ourselves and to the public and steadfast adherence to a strict moral or ethical code.
Impartiality: We shall treat all our clients and colleagues equally irrespective of their status, religion, political belief, race, colour, gender and sexuality.
Professionalism: We shall conduct ourselves according to the ethics of our professions.
Respect: we shall show deferential regard for our clients and colleagues and self esteem.
Innovation and creativity: We shall strive to promote and innovation, new ideas and creativity in all our endeavors so as to enhance efficiency and effectiveness of heath care programmes.
Customer focus: Our customer satisfaction shall be our priority.